We do not require our customers to fill out a registration or sign up form to place an order for the first time. It is our policy to only collect customer information as is necessary - which is only the information we need to process your order. Therefore, to place your first order with safetoclean.com, simply begin shopping using our menu to the left. Your account will be created during checkout. We will ask you for your email address and password, which will become your login credentials for subsequent orders. Your account will be created when your order is submitted. The next time you visit safetoclean.com, you can log in with your email address and password, for a quicker checkout experience!

 

 

How are green cleaners different from traditional cleaners?

Green cleaners are designed to be safer for the environment and human health. They use safer alternatives to replace hazardous ingredients found in traditional cleaners. Green cleaners are concentrated and formulated specifically for use with cold water. They avoid the use of carcinogens, phosphates, dyes, fragrances, chlorinated solvents and other undesirable ingredients.

What makes your products eco friendly?

Safe to Clean® products are non-toxic and plant-based. Our products are free of phosphates, chlorine, petroleum chemicals and a variety of other harmful ingredients. They are 100% biodegradable and the containers are easily recycled.

Who should use Safe to Clean® products?

Safe to Clean® products are designed for everyone and anyone who wants to retain their good health. They contain no carcinogens, are non-toxic and plant based. In short, Safe to Clean® products are the type of products sought by people who are concerned about reducing the amount of toxins in their home and the environment, including those sensitive to allergies.

Do your products work as well as mainstream products?

YES!! In comparison tests, Safe to Clean® Products work just as well, if not better, than mainstream products.

Are your products tested on animals?

NO!  Safe to Clean® Products does not believe in testing on animals or using animal ingredients.

Where are your products manufactured?

We manufacture our products at co-packers who use our unique formulas, and meet our stringent quality control specifications. These facilities are primarily located in North America to minimize our carbon footprint caused by transportation. Since we do not own our own facilities, we benefit from the state of the art equipment and manufacturing flexibility that our manufacturing partners can provide.

What are Volatile Organic Compounds (VOCs)?

VOCs are carbon-based chemicals that can form vapors at room temperature. VOCs, including most common solvents, are easily evaporated into our homes' air and come from two predominant sources; 1. synthetic materials like particleboard, foams and plastics that are made with VOCs, and 2. the use of household products that contain VOCs as ingredients.

How long after opening Safe to Clean® is it safe and effective to use?   How soon should it be replaced after opening, if not completely used?

A. Safe to Clean® cleaning products have a shelf life of several years and will last just as long in your home if stored intact in a cool, dry place. But because our cleaning products are biodegradable, they will degrade if mixed with any other liquids, including water. In fact, 70% of the biodegradation process for our products occurs within just 28 days. So if you want to make mixed or diluted solutions of our products, it's best that you do so just prior to use. Mixed or diluted solutions will not store for very long, however if you use distilled water, they should keep for a reasonable period of time. Distilled water does not contain any micro-organisms, which are responsible for breaking down the ingredients in our products.

Are Safe to Clean® products covered by product liability insurance? If so, am I covered when I buy from Safe to Clean®?

Yes. Safe to Clean® carries product liability insurance and all products we sell are covered. All customers that buy products from us are covered. Contact our administrative department for more information.

Will your laundry detergents remove the fire retardant ingredients or coating from my child's bedding or clothing?

It is the responsibility of the clothing or bedding manufacturer to be sure that the retardant features do not wash out of the items.  We recommend that you follow the cleaning instructions of the labels. Our detergents do not have any ingredients that would degrade this feature.

Are any of your laundry detergents safe to use on a down sleeping bag, comforter or jacket?

Yes, all of our laundry detergents are fine to use when washing a down sleeping bag, down comforter or down jacket.  Please be sure to follow the cleaning directions on the label of your item; as indicated by the manufacturer.  Our powder laundry detergents do contain a bleaching agent, so we would recommend that you do a color-safe test prior to using this specific product.

Can your fabric softener be used safely on wool or silk?

Our Fabric Softener is safe on wool or silk.

Would you suggest your detergent for baby's sensitive skin?
 
Our Hand Soap with Aloe Liquid and our laundry detergents are all formulated without enzymes, have a neutral pH and are safe to use on sensitive skin.

Can I place my order via phone?

Yes. While we prefer on-line ordering, we will gladly accept phone orders. See "How can I contact Safe to Clean® directly?" above for our phone number.

What are the minimum requirements for a private label order?

Safe to Clean requires 25 cases of quarts or gallons, or 110 gallons of bulk liquid in order to qualify for a private label.

Can Safe to Clean® ship my order internationally?

Yes, Safe to Clean® currently ships to Asia, Canada, Mexico, South America, Latin America, the Caribbean, and Europe.

Can all of my artwork be done at Safe to Clean®?

Yes. Safe to Clean® has in-house capabilities to generate your artwork, shoot film, make printing plates or silk-screens, and print the labels. For more information contact our art department.

Does Safe to Clean® have a technical department that can help me with my questions?

Safe to Clean® currently has a number of chemists on staff at our various locations. Contact us via e-mail, phone or fax and we will be glad to help you

What size containers can Safe to Clean® fill?

Safe to Clean® can fill liquids from one ounce to tanker wagons. We stock a variety of containers including, but not limited to, 32 ounce, 64 ounce, gallons, pails, 30 and 55 gallon drums. Most of our containers are available in polyethylene, PET, or PVC. If you don't see the size you need, contact us, more than likely we have it or can get it for you.

What types of quality control tests are performed on products before they ship?

All products go through quality control before they are shipped. Depending on the product, the color, appearance, odor, pH, density and viscosity are measured and compared to a standard. Quality control checks are done on silk screening, labeling, filling, capping, palletizing and shipping.

Habla Español?

Si, habla español. Para preguntas o mas informacion por favor llame ha Gelmi Sanson, Opa Locka, Florida. Puede encontrar su telefono y informacion de contacto arriba, en la primera pregunta

Can Safe to Clean® provide me with a bilingual label?

Yes. We will be happy to accommodate your request. Some of our labels are already available in bilingual format. More will be done in the near future. Contact us for more details.

Does Safe to Clean® make a product for disinfecting?

In order to make a claim of disinfecting or sanitizing properties, a surface-cleaning product must be registered with the EPA. This process is very costly and time consuming, requiring extensive studies of germ killing ability and safety issues. Safe to Clean® has chosen to register all of our disinfectant products to assure customer satisfaction.
    
Do you have a cleaner to safely clean granite surface?

Granite is harder than marble and is resistant to acids. Any Safe to Clean® spray surface cleaner will work satisfactorily. The shower or Kitchen Cleaner (pH 3.7) will work well for granite, as will the Natural All Purpose Cleaner (pH 10-10.5), although the Natural Glass Cleaner (pH 10.6-11.5) is particularly recommended because it dries to a crystal

What is the key ingredient in Safe To Clean cleaning products?


The key ingredient is a surfactant.

What is a surfactant?


First, a little cleaning chemistry. Water, the liquid commonly used for cleaning, has a property called surface tension. This tension causes water to bead up on surfaces, which slows wetting of the surface and inhibits the cleaning process. In the cleaning process, surface tension must be reduced so water can spread and wet surfaces. Chemicals that are able to do this effectively are called surface active agents, or surfactants. Surfactants perform other important functions in cleaning, such as loosening, emulsifying (dispersing in water) and holding soil in suspension until it can be rinsed away. Surfactants can also provide alkalinity, which is useful in removing acidic soils.

What surfactant is used in Safe To Clean products?


We use bio-based alkylpolyglycoside (APG). Its performance characteristics enable us to give you super-concentrated products that, when diluted with water, actually give you a much lower cost than the “ready-to-use” cleaners you’ll buy in your retail store. And, most importantly, it’s food, child, plant and pet safe! APG is made from coconuts and corn. For more information about surfactants, visit: http://www.cleaning101.com/cleaning/chemistry/

Do Safe To Clean products perform as well as the national brands?


You should consider three things when looking for good performance:
1) ease of soil removal,
2) gloss retention, and
3) surface safety.

First, look for a product that removes the dirt quickly and without much effort. Some products perform differently depending on the type of soil, stain, grease or scuff mark. We’ll talk about that later. For the moment, consider that for 95% of most hard-surface cleaning, you are just looking for quick removal of dust, dirt, and spills. That’s basic “soil removal” and optionsforlife and virtually all national brands perform well. But there is more to cleaning than that! The second thing you need to consider is “streaking” or “film” that can result with some hard-surface cleaners, including glass cleaners. Industry labs use a standard research method to measure this “gloss retention”. We compared optionforlife Glass Cleaner to the major brands and none beat us on gloss retention. Stated another way, none left the surface so streak free. In fact, when you use Options Glass Cleaner you can actually see it remove the film left behind by your old glass cleaner. The very first time you use our product on glass or other shiny surfaces like chrome or stainless steel, you’ll see it lift the old film off the surface. Because of this smudging from the previous product, we recommend that the first time you clean a window or mirror with Options Glass Cleaner, you do it twice. The first time to remove the old film. The second time to leave your glass or mirror sparkling. After that, you can clean to your heart’s delight without fear of smudge buildup. The final consideration when looking for a high-performing hard-surface cleaner is what we call “Surface Safety”. Some cleaners have ingredients that actually cause damage to surfaces, especially certain fine finishes on furniture, and some types of plastic such as the kind used on some computer screens and housings, some shower-stall doors, and Plexiglas®. If you’ve ever notice fine, hair-like lines branching out all over some kinds of shower stall doors, more than likely that is caused by the cleaning product used to clean it. This is called “stress cracking”. That’s why many computers come with a warning that says, “… gently clean with a damp cloth or mild dish detergent.” The manufacturer does not want your cleaning procedure to cause stress cracking on the computer housing or screen. In our lab tests, optionsforlife products were shown to be among the very few safe products in this regard.

SO … next time you consider the PERFORMANCE of your hard-surface cleaner, please consider all the elements of performance: 1) ease of soil removal, 2) gloss retention, 3) surface safety. For other questions or comments, please write to us at info@safetoclean.com